Shipping policy

Shipping Policy for Deniel Abstract Art

Last Updated: 11-17th, 2023

Thank you for choosing Deniel Abstract Art for your art purchase. We strive to provide you with a seamless and enjoyable shopping experience. Please take a moment to review our shipping policy to understand how we handle the delivery of our 100% hand-painted oil paintings.

1. **Processing Time:**
- Each painting at Deniel Abstract Art is meticulously handcrafted by Deniel Henry himself. As a result, please allow 3-5 business days for the processing of your order. This time is essential to ensure the quality and precision of each artwork.
- Custom paintings will be shipped in 25 business days.

2. **Shipping Methods:**
- We offer standard and expedited shipping options for domestic and international orders. The shipping cost and estimated delivery time will be calculated at checkout based on your location and chosen shipping method.

3. **Shipping Regions:**
- Deniel Abstract Art ships globally. Whether you're located in the United States, Europe, Asia, or elsewhere, we are committed to delivering our hand-painted masterpieces to art enthusiasts worldwide.

4. **Packaging:**
- To guarantee the safe arrival of your artwork, Deniel Henry employs professional packaging methods. Each painting is carefully wrapped in protective materials, secured in custom-sized boxes, and labeled with fragile stickers. This ensures that your art piece arrives in pristine condition.

5. **Tracking Information:**
- Once your order has been dispatched, you will receive a confirmation email containing a tracking number. This allows you to monitor the progress of your shipment in real-time. Please note that tracking information may take up to 24 hours to update after the shipping label is created.

6. **Delivery Time:**
- The delivery time depends on your chosen shipping method and your location. Standard shipping generally takes between 14-21 business days, while expedited shipping may take 10-14 business days. International orders may experience longer delivery times due to customs processing.

7. **Customs and Import Duties:**
- For international orders, please be aware that customs and import duties may apply upon arrival in the destination country. These fees are the responsibility of the customer. Deniel Abstract Art is not responsible for any delays or additional charges incurred during the customs process.

8. **Delivery Issues:**
- In the rare event that your artwork arrives damaged or is lost during transit, please contact us immediately at support@denielmoderart.com. We will work closely with you to resolve the issue, whether through a replacement or a refund.

9. **Returns and Refunds:**
- Please refer to our Returns and Refunds Policy https://denielmodernart.com/policies/refund-policy for information on how to return an item and our procedures for issuing refunds.

If you have any questions or concerns regarding our shipping policy, feel free to reach out to us at [customer support email]. Thank you for choosing Deniel Abstract Art for your art collection. We appreciate your support and hope you enjoy your hand-painted masterpiece.